Privacy Policy

Effective Date: 2026-06-12

1. Introduction

Uluve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use uluve.com.

2. Data We Collect

2.1 Account Data

When you register, we collect your email address, name, and optionally your company name and profile information.

2.2 Billing Data

Payment card details are processed directly by Stripe, PayPal, or Paddle. We do not store full card numbers. We retain billing references, subscription status, and transaction records.

2.3 Usage Data

We collect IP addresses, browser type, pages visited, and feature usage logs for security monitoring and service improvement.

2.4 Website Content

We store the pages, settings, and content you create and publish using the platform.

3. How We Use Your Data

  • Providing, operating, and improving the Service
  • Processing payments and managing subscriptions
  • Sending transactional emails (account verification, invoices, password resets)
  • Providing customer support
  • Security monitoring and fraud prevention
  • Aggregated, anonymized analytics to improve the product

4. Third-Party Services

We share data with the following trusted services to operate the platform:

We do not sell your personal data to any third parties.

5. Data Retention

We retain your account data for as long as your account is active. After account deletion, data may be retained for up to 90 days for backup and fraud prevention purposes, then permanently deleted.

6. Your Rights

Depending on your jurisdiction, you may have rights to: access your personal data; correct inaccurate data; request data deletion; receive data in a portable format; object to certain processing activities. To exercise these rights, contact us via the Support page.

7. GDPR (European Users)

If you are located in the European Economic Area (EEA), our legal bases for processing are: (a) contract performance to provide the Service, (b) legitimate interests for security and fraud prevention, and (c) consent for optional marketing communications. You may lodge a complaint with your national Data Protection Authority (DPA).

8. CCPA (California Residents)

California residents have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Security

We implement industry-standard security measures including HTTPS/TLS encryption, securely hashed passwords (PBKDF2), CSRF protection, and session management. No transmission or storage method is completely secure; we encourage use of a strong, unique password.

10. Cookies

We use essential cookies for authentication and security, and functional cookies for language and theme preferences. See our Cookie Policy for full details.

11. Children

The Service is not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a notice on the Service before taking effect.

13. Contact

For privacy-related questions or requests, email us at privacy@uluve.com, or contact us via the Support page or Contact page.